Responsible Gaming at 7j78
Gambling at 7j78 is meant to be an enjoyable form of entertainment — not a source of financial stress or personal harm. We take player wellbeing seriously and provide a full suite of responsible gaming tools to help every player in Bangladesh stay in control.
Playing Smart Starts Here
At 7j78, we believe that safe gambling is good gambling. Our responsible gaming framework is built around six core pillars — each designed to keep players across Dhaka, Chittagong, Sylhet, and all of Bangladesh informed, empowered, and protected.
21+ Age Restriction
The 7j78 platform is strictly available to players aged 21 years and above. Every account undergoes age verification as part of our KYC process. We reserve the right to suspend any account where the player's age cannot be confirmed, and we permanently close accounts found to belong to underage individuals.
Deposit Limits
Take control of your spending by setting a daily, weekly, or monthly deposit limit on your 7j78 account. Once your chosen limit is reached, no further deposits will be processed until the limit period resets. Lowering your limit takes effect immediately; raising it includes a mandatory 48-hour cooling-off period.
Self-Exclusion
If you feel that gambling is negatively affecting your life, you can request a self-exclusion at any time. Choose a period of 1 month, 3 months, 6 months, 12 months, or a permanent exclusion. During self-exclusion, your account is locked, all marketing communications are suppressed, and login access is disabled immediately.
Session Time-Out
Use our session time-out feature to take a short break from gambling — ranging from 24 hours up to 6 weeks. Unlike full self-exclusion, a time-out is a temporary pause that still allows you to return after the cool-down period ends. It's an ideal first step if you feel you need a break.
Reality Checks & Session Reminders
7j78 provides optional on-screen reminders that notify you of how long you have been playing in a single session. You can set these reminders at 30-minute, 1-hour, or 2-hour intervals. Staying aware of time spent is one of the simplest and most effective responsible gaming habits.
Dedicated Support Team
Our trained support team is available 24/7 via live chat and email to assist with any responsible gaming concern — whether you want to set limits, request a self-exclusion, or simply talk to someone about your gambling habits. Reach us at [email protected] or via WhatsApp 08:00–00:00 BST.
Your Responsible Gaming Toolkit
Every 7j78 player has access to a full set of account-level controls. These tools can be activated at any time from your account settings or by contacting our support team directly.
Daily Deposit Limit
Cap the total amount you can deposit within a 24-hour rolling window. Ideal for players who want to maintain a strict daily budget. Limits can be set as low as ৳100 and adjusted at any time — reductions apply immediately, while increases carry a 48-hour review delay for your protection.
Weekly & Monthly Deposit Caps
For a broader budget view, set weekly or monthly deposit caps on your account. These limits reset automatically at the start of each calendar week or month. They work alongside your daily limit — whichever limit is reached first will prevent further deposits until the period resets.
Temporary Time-Out (24 hrs – 6 weeks)
Step away from the platform for a defined period without permanently closing your account. Your balance is preserved and your account data remains intact. During a time-out, you will not receive any promotional emails or bonus notifications from 7j78. You may return naturally once the period concludes.
Self-Exclusion (1 Month – Permanent)
A more serious step than a time-out: self-exclusion locks your account for the full chosen duration and cannot be reversed early. Permanent self-exclusion closes your account indefinitely. We strongly advise choosing self-exclusion if gambling is causing significant harm to your wellbeing or finances.
Marketing Opt-Out
You can opt out of all promotional communications — including bonus offers, game launch notifications, and seasonal promotions — at any time. Simply update your notification preferences in your account settings or request opt-out via live chat. Opting out does not affect your ability to play or receive transactional messages about your account.
Loss Limits
In addition to deposit caps, 7j78 allows players to set a maximum net loss limit over a daily, weekly, or monthly period. Once your loss limit is reached, your account will be restricted from further real-money wagering until the limit period resets, helping prevent chasing losses — one of the riskiest gambling behaviours.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to identify in yourself. The signs below are commonly associated with gambling that has moved beyond healthy entertainment. If you recognise several of these patterns in your own behaviour, we encourage you to reach out — to our support team, or to a professional counselling service.
Quick Self-Check
Reflect honestly on the following questions. If you answer "yes" to three or more, we strongly recommend taking a break and speaking with our support team or a professional counselling service.
Have you ever gambled longer than you intended to in a single session?
Have you ever felt the urge to bet more money after losing in order to win it back?
Has gambling ever caused arguments or tension with your family or close friends?
Have you ever borrowed money or gone without essential expenses in order to gamble?
Do you find it difficult to stop gambling once you have started, even when you are winning?
Have you ever gambled to cope with feelings of stress, anxiety, loneliness, or depression?
Have you recently spent more time thinking about gambling than about other priorities in your life?
Strict 21+ Policy at 7j78
Protecting minors is one of our highest priorities. 7j78 operates a strict 21+ only policy across all account types and all games — no exceptions.
Age Confirmation at Registration
All new players must confirm they are aged 21 or above during the account registration process. Providing a false date of birth is a breach of our Terms & Conditions and will result in permanent account closure.
KYC Identity Verification
Before any withdrawal is processed, 7j78 requires full KYC verification including a government-issued photo ID and proof of address. This process confirms both identity and age before funds are released.
Immediate Suspension for Underage Accounts
If at any point we have reason to believe that a player is under the age of 21, the account will be immediately suspended pending review. All funds in the account will be held and managed in accordance with our underage protection procedures.
Parental Controls & Reporting
Parents and guardians who suspect that a minor in their care has created a 7j78 account should contact us immediately at [email protected]. We will investigate and close the account as quickly as possible, with full confidentiality maintained throughout.
We Are Here When You Need Us
Whether you want to set account limits, request a self-exclusion, or simply talk to a trained advisor about your gambling habits, our support team at 7j78 is always available. Reach out through any of the channels below — all conversations are handled with complete discretion.
Live Chat — 24/7
The fastest way to reach a trained 7j78 support advisor. Available every day of the year, around the clock. Simply open the live chat from the platform and type "Responsible Gaming" to be connected to a specialist advisor immediately.
Email Support — 24/7
Send your responsible gaming query or self-exclusion request to [email protected] with the subject line "Responsible Gaming Request". Our team aims to acknowledge all emails within 2 hours and to resolve your request within 24 hours.
WhatsApp — 08:00–00:00 BST
Prefer messaging? Contact our support team via WhatsApp between 08:00 and 00:00 Bangladesh Standard Time (UTC+6). This channel is ideal for players who prefer a more personal, conversational format when discussing sensitive account matters.
Enjoy 7j78 — On Your Own Terms
Gambling is entertainment — and at 7j78 we want to keep it that way. Use our tools, set your limits, and play with confidence knowing our team is always on your side. Explore the platform safely today.