7j78 Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "7j78" / "the Platform" / "we" / "us" / "our" refers to the 7j78 online casino and sports betting platform, accessible at https://7j78.io and operated by its respective owners and management.
• "Player" / "User" / "you" / "your" refers to any individual who accesses, registers on, or uses the 7j78 platform in any capacity.
• "Account" refers to the registered user profile created by a player on 7j78, through which all gaming, betting, deposit, and withdrawal activities are conducted.
• "Balance" refers to the total monetary amount held within a player's 7j78 account, inclusive of real-money funds and any applicable bonus funds subject to wagering requirements.
• "Bonus Funds" refers to any promotional credits, free spins equivalents, cashback amounts, or reload bonus amounts credited to a player's account under a specific promotional offer.
• "Wagering Requirement" refers to the minimum total betting turnover a player must complete on eligible games before any bonus-derived winnings can be converted into withdrawable real-money balance.
• "KYC" (Know Your Customer) refers to the identity verification process through which 7j78 confirms a player's identity, age, and payment method ownership prior to processing withdrawals or at any other time deemed appropriate by 7j78.
• "BDT" refers to Bangladeshi Taka, the official currency of Bangladesh, represented by the symbol ৳.
• "Services" refers collectively to all casino games, live dealer tables, sports betting markets, promotions, payment processing, and customer support features available on the 7j78 platform.

2. Acceptance of Terms

By accessing the 7j78 platform, creating an account, or placing any wager or deposit, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with any additional terms, rules, or policies referenced herein, including the 7j78 Privacy Policy, Responsible Gaming Policy, and any individual game rules or promotion-specific terms published on the platform.

These Terms & Conditions constitute a legally binding agreement between you and 7j78. They supersede all prior agreements, representations, or understandings between the parties relating to the subject matter herein. 7j78 reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform following notification of any changes constitutes acceptance of the revised terms.

3. Eligibility

Use of the 7j78 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. 7j78 strictly enforces a 21+ age restriction on all account holders. Individuals under the age of 21 are prohibited from creating an account, placing bets, or making deposits under any circumstances.
• You must be a natural person and not acting on behalf of a corporate entity or third party for the purposes of gambling.
• You must not be registered as a self-excluded player on the 7j78 platform or any other gambling platform with which 7j78 participates in a shared exclusion programme.
• You must not be an employee, contractor, director, or immediate family member of a 7j78 employee or contractor involved in the operation, development, or management of the platform.
• You must have the legal capacity under applicable law to enter into a binding agreement and to engage in gambling activities.
• You must provide accurate, truthful, and complete personal information at the time of registration and must keep that information current throughout the life of your account.

4. Account Registration

Each player may hold only one (1) registered account on the 7j78 platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms & Conditions. Where duplicate accounts are identified, 7j78 reserves the right to close all associated accounts and forfeit any balances held therein.

During registration you will be required to provide, at minimum, a valid username, email address, phone number, and date of birth. You are responsible for ensuring that all registration details are accurate and remain accurate throughout the life of your account. You must promptly notify 7j78 of any change to your personal details by contacting support.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any third party. All activity conducted through your account is your responsibility, regardless of whether such activity was authorised by you.

5. Deposits & Withdrawals

7j78 accepts deposits and processes withdrawals in Bangladeshi Taka (BDT, ৳) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are conducted in BDT. Currency conversion is not offered by 7j78.

Deposits: Deposits are credited to your 7j78 account balance in real time following confirmation from the payment provider. Minimum deposit amounts apply and are displayed at the time of transaction. 7j78 does not charge a fee on deposits; however, your payment provider may apply its own transfer fees, for which 7j78 bears no responsibility.

Withdrawals: Withdrawal requests are processed subject to the following conditions:

• Your account must have completed KYC verification to 7j78's satisfaction.
• The withdrawal amount must not include bonus funds that remain subject to unsatisfied wagering requirements.
• Withdrawals will, where operationally possible, be directed to the same payment method used for the corresponding deposit.
• 7j78 reserves the right to request additional documentation before processing any withdrawal, including where the requested amount exceeds certain thresholds or where unusual account activity has been detected.
• 7j78 does not charge a withdrawal fee. Processing times vary by payment method; mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically processed promptly, while card withdrawals may take longer depending on the issuing bank.

6. Bonuses & Promotions

7j78 offers a range of bonus promotions to eligible account holders, including but not limited to welcome bonuses, reload bonuses, cashback offers, free spin equivalents, and VIP loyalty rewards. All promotional offers are subject to the following general terms, in addition to any specific terms published alongside each individual promotion:

• Bonuses are available to players who meet the eligibility criteria specified for each offer. 7j78 reserves the right to exclude any player from any promotion at its sole discretion.
• All bonuses are subject to a wagering requirement that must be satisfied before bonus-derived winnings can be withdrawn. The applicable wagering requirement for each bonus is stated at the time of issue. Unless otherwise specified, wagering requirements apply to the bonus amount only.
• Bonus funds must be wagered on eligible games. Not all games contribute equally toward wagering requirements; contribution rates by game category are displayed in the relevant promotion terms.
• The maximum bet permitted while a bonus is active is ৳500 per spin or bet, unless a higher limit is specified in the promotion terms. Bets exceeding this limit while a bonus is active may result in forfeiture of the bonus and any associated winnings.
• Bonuses cannot be transferred between accounts or converted to cash prior to satisfying wagering requirements.
• 7j78 reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice. Any such change will not affect bonuses already accepted and in the process of being wagered.
• Evidence of bonus abuse, including but not limited to low-risk hedging strategies, collusion between accounts, or systematic exploitation of promotional terms, will result in forfeiture of all bonus funds and any associated winnings, and may result in account closure.

7. Game Rules & Betting

All casino games available on 7j78 are supplied by third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, and Ezugi, among others. Each game is governed by the specific rules published within the game interface. It is your responsibility to familiarise yourself with the rules and paytable of any game before placing a wager.

All game outcomes are determined by certified random number generator (RNG) software or, in the case of live dealer games, by physical dealing and spinning under live studio conditions. 7j78 does not manipulate game outcomes. Return-to-player (RTP) percentages are set by game providers and are not controlled by 7j78.

For sports betting, the following terms apply:

• All bets are accepted at the odds displayed at the time the bet is confirmed. Odds are subject to change prior to bet confirmation; no claim will be accepted based on odds that were displayed but not locked in at the time of confirmation.
• 7j78 reserves the right to void any bet placed on an event where a result has already been determined at the time of placement, where the odds were clearly erroneous, or where there is evidence of match-fixing or irregular betting patterns.
• In the event of an event being abandoned, postponed, or cancelled, bets will be settled in accordance with the specific sport rules published in the 7j78 sportsbook.
• 7j78 reserves the right to impose bet limits on any market, event, or player at its sole discretion.

In the event of a technical malfunction during a game or bet placement, 7j78 reserves the right to void the affected round or bet and return the staked amount to the player's account balance. No additional claims will be entertained on the basis of an expected or anticipated outcome.

8. Prohibited Conduct

The following activities are strictly prohibited on the 7j78 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities:

• Opening more than one account on the platform (duplicate account creation).
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using automated betting software, bots, scripts, or any other mechanical or electronic device to place bets or interact with the platform.
• Engaging in collusion with other players to gain an unfair advantage, including in live dealer games, poker, or tournament formats.
• Exploiting software bugs, errors, or vulnerabilities in the platform or in any game. Any winnings generated through exploitation of a known or suspected software fault must be reported to 7j78 and will be subject to forfeiture.
• Engaging in arbitrage betting or any strategy designed to guarantee a profit regardless of outcome through the systematic exploitation of bonus terms or promotional offers.
• Using the 7j78 platform for any money laundering activity, including depositing and withdrawing funds without meaningful gambling activity in between.
• Accessing or attempting to access another player's account without authorisation.
• Using the platform for any purpose other than personal recreational gambling.

9. Intellectual Property

All content on the 7j78 platform, including but not limited to logos, graphics, page layouts, text, software, game interfaces, and brand identifiers, is the intellectual property of 7j78 or its third-party licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal recreational purposes only.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the 7j78 platform without express written consent from 7j78. Game content remains the intellectual property of the respective game providers and is licensed to 7j78 for display on the platform.

10. Privacy & Data

7j78 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By creating an account, you consent to the collection, processing, and storage of your personal data as described in the 7j78 Privacy Policy.

Personal data collected during registration, KYC verification, and normal platform use is used for the purposes of account management, payment processing, fraud prevention, AML compliance, and communication regarding your account and applicable promotions. 7j78 does not sell your personal data to third parties. Data is shared only with payment processors, KYC service providers, and regulatory or law enforcement bodies where required by law.

All data transmitted between your device and the 7j78 platform is protected by SSL 256-bit encryption. For full details of how 7j78 handles your data, please review the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 7j78 shall not be liable for any loss or damage of any nature arising from:

• Interruptions, delays, or errors in the availability of the platform or any game caused by technical failures, maintenance periods, or circumstances beyond 7j78's reasonable control.
• Losses arising from your gambling activity on the platform, including but not limited to losses on casino games, sports bets, or live dealer tables.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any loss or damage caused by third-party payment providers, including delays in deposit crediting or withdrawal processing caused by bKash, Nagad, Rocket, Upay, Visa, or Mastercard systems.
• Decisions made by 7j78 in accordance with these Terms & Conditions, including account suspension, bonus forfeiture, or bet voiding carried out pursuant to a breach of these terms.

Nothing in these Terms & Conditions limits or excludes liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

12. Account Suspension & Closure

7j78 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that:

• The account holder has breached any provision of these Terms & Conditions.
• The account has been used for fraudulent, criminal, or prohibited activity.
• The account holder is or has become ineligible to use the platform (e.g., by reaching a self-exclusion period, failing KYC verification, or being under the age of 21).
• A regulatory, legal, or law enforcement requirement necessitates suspension.

Where an account is closed by 7j78 due to a breach of these Terms & Conditions, any balance remaining in the account — including real-money funds and bonus funds — may be forfeited. Where an account is closed at the player's own request and no breach exists, any real-money balance (excluding unsatisfied bonus funds) will be returned to the player's verified payment method following completion of any outstanding KYC requirements.

Players who wish to close their own account may do so by contacting 7j78 support via live chat or email at [email protected]. Requests for self-exclusion should be directed to the same support channels and will be actioned promptly.

13. Responsible Gaming

7j78 is committed to providing a safe gambling environment. The platform provides the following responsible gaming tools to all account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly deposit caps from within your account settings.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a defined period.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the platform. Exclusion periods cannot be reversed before the elected period has elapsed.
• Reality Checks: Periodic pop-up notifications showing your current session duration and net win/loss position.

7j78 operates a strict 21+ age policy. If you believe you may be gambling beyond your means or if gambling is negatively impacting your personal, financial, or professional life, we strongly encourage you to use the self-exclusion tools available in your account settings or to contact the 7j78 support team at any time via live chat or at [email protected]. Additional guidance is available on the Responsible Gaming page.

14. Amendments to These Terms

7j78 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 7j78 will endeavour to provide notice to registered account holders via the email address on file or through a prominent notice on the platform prior to the changes taking effect. The effective date of the current version is stated at the top of this document.

Your continued use of the 7j78 platform following the publication of any revised Terms & Conditions constitutes your acceptance of those changes. It is your responsibility to review these Terms & Conditions periodically. If you do not agree with any amended terms, you must cease use of the platform and may request account closure by contacting 7j78 support.

15. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and 7j78 arising from these Terms & Conditions or your use of the platform, both parties agree to first attempt resolution through good-faith negotiation. Disputes that cannot be resolved informally may be referred to binding arbitration.

If you have a complaint regarding any aspect of the 7j78 service, you are encouraged to contact the support team in the first instance. 7j78 aims to respond to all formal complaints within five (5) business days. All times referenced in these Terms & Conditions are in Bangladesh Standard Time (BST, UTC+6) unless otherwise stated.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact the 7j78 support team through any of the following channels:

• Live Chat: Available 24/7 via the 7j78 platform.
• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: Available 08:00–00:00 BST (Bangladesh Standard Time, UTC+6).

Response times: Live chat queries are typically answered within a few minutes. Email queries are responded to within 24 hours. All support communications are conducted in English.